One of Bill’s pet peeves is technical issues that necessitate the cancellation of his scheduled clients, sometimes for days, a week, or more in the case of an amplifier going bad. Before BrainPaint® he experienced these downtimes often, which inspired our subscription model. The benefits of sending you a laptop preloaded with the BrainPaint® software include: • Minimal technical support issues • Fast fixes when there is a technical support issue • Automatic software updates • Quality assurance that the feedback your client is receiving is superior We are frequently asked if we can load our software on your computer. The answer is, “No.” Even if we gave you exact specifications, each computer is so individual. For example, each time we purchase a new batch of computers from the same manufacturer, we need to tweak the software. More importantly, our computer has quality controls so that you don’t get a virus, which in turn affects the integrity of feedback. Lastly, the fractal feedback needs an extremely fast processor with hyper-threading and other performance enhancements to run at the required speed.